Payment Methods

Utility bills may be paid using cash, check, money order, automatic bank draft or by online payment. The City accepts credit and debit cards for payment.

Beginning November 1, 2004 the maximum amount that may be charged to a credit card is $500.00.

Bills may either be mailed using the return envelope included with the statement, paid at the customer service window inside City Hall, or at the drive through window (located on the East side of City Hall, 1505 Precinct Line Road). The Utility Billing offices are open from 8:00 a.m. to 5:00 p.m., Monday through Friday and 8 a.m. to 6 p.m. on Thursday. For your convenience a drop box is located next to the drive through window for after hours payments.

Automatic Bank Draft

To pay your utility bill by automatic bank draft, your account must not have a prior balance and you must have registered for this service. To register for automatic bank draft please fill out and sign the Authorization Agreement for Direct Debits form then mail your completed form along with a voided check to : City of Hurst Utility Billing, 1505 Precinct Line Road, Hurst, Texas 76054.

After registering for automatic bank draft, your payment will be automatically transferred from your banking account every month on the day your bill is due. You will still receive a utility bill each month, which shows the date and amount your banking account will be drafted . Once your utility account has been set up on automatic bank draft your bills will state "Do not pay. Your account will be drafted." If you have any questions, please call the Utility Billing office at (817)788-7038.

Late Payment Information

Utility bills are due two weeks after issuance. Payments made after this deadline are assessed a 10% late fee that will be added to the next month's billing statement.