The Water Division

The Water Division is responsible for providing and delivering safe, potable drinking water to the citizens and businesses of Hurst in sufficient volume and under adequate pressure. This division consists of both the Water Production operations and Water Distribution system which is operated, maintained, and managed by a staff of 20 employees.

During the 2009-2010 budget year the water production and distribution systems have been professionally maintained and enhanced through the efforts of the divisional staff. The repair, replacement, and rehabilitation of the water distribution infrastructure along with the performance of preventive maintenance have helped to improve the condition of the potable water system.

The repair and replacement of various equipment components and the performance of preventive maintenance to pumps, motors, wells, and controlling equipment has helped to complete necessary improvements within the water production operations. Disinfection system upgrades have been beneficial in remaining compliant with all TCEQ rules and regulations that govern the public drinking water system while improving the water quality complaints.

The Water Division strives to continually improve the production and distribution systems by utilizing trained, knowledgeable personnel, which provide a professional level of both customer service as well as systems maintenance and operations. The current service level for this division includes:

• Continual compliance with all applicable rules and regulations governing a public water system and all aspects of the Safe Drinking Water Act as amended,
• Respond to customer concerns/emergencies within 30 minutes from the time received,
• Maintain the "Superior Public Water System" status as issued by the Texas Commission on Environmental Quality.

Major issues and goals within the Water Division for the 2010-2011 fiscal year include:

• Identify, evaluate and submit recommendations to Engineering for the replacement of 6,000 to 8,000 LF of aging cast iron water main. Assist in the design and construction of the replacement projects.
• Minimize cost through the management of water demand in our SCADA operation through reducing the Fort Worth supply annual max hour and max day water demand surcharge costs by maintaining a lower three-year average with annual target amounts of 8.75 MGD max day and 9.4 MGD max hour. Improved water system accountability and reduction in lost water revenues through programs such as commercial water meter testing, repairs, and replacement, including the reporting of water usage from all departments.
• Enhanced water quality requirements including cross-connection control and the implementation of additional regulations as a part of the Safe Drinking Water Act.
• Improve the overall quality by the annual preventive maintenance programs. These include storage tank cleaning, fire hydrant flushing, and the installation of new water valves.
• Continue to implement practical water conservation practices and enforcement.
• Continue Implement Phase II MS4 Storm Water Pollution Prevention Good Housekeeping Measures.
• Prepare Municipal Setting Designation Ordinances and Supporting Resolutions
  

Contacts:

• 24 HR Emergency (Streets, Water, Sewer, Environmental) - (817) 788-7212
• Operations Engineer - (817) 788-7203
• Water Utilities Superintendent - (817) 788-7206
• Water Production Supervisor - (817) 788-7210
• Water Distribution Supervisor - (817) 788-7204
• Wastewater Collection Supervisor - (817) 788-7205
• Water billing questions? Please visit Utility Billing.

Download the Annual Water Quality Report ( 58kb PDF)

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